Cookie Settings

Cookies and Other Technologies

We and our Service Providers may use cookies and other tracking technologies (“Tracking Technologies”) on our Sites to collect and store certain information about usage in order to personalize our Sites, improve our Sites, improve our services, and help us remember you and your preferences when you revisit our Sites.

A cookie is a text file that our Sites transfer to your computer's hard drive for recordkeeping purposes and to enhance the quality of your visit to our Sites. The cookie assigns a random, unique number to your computer. Our cookie may record “clickstream” information (data reporting the URLs or names of the pages on our Sites that you have visited) and other useful information about your interaction with our Sites. For additional information regarding cookies and the way to control them, please check out the help file of your browser or visit http://www.aboutcookies.org.

If you wish to control cookies, you can review your Internet browser settings, typically under the sections “Help” or “Internet Options,” to exercise choices you have for certain cookies. If you disable or delete certain cookies in your settings, you may not be able to use features of our Sites.

We log IP addresses and domain names and aggregate them for system administration and to monitor the use of our Sites. We use the aggregated information, for example, to measure the number of visits to our Sites, the average time spent on our Sites, the number of pages viewed and to monitor various other statistics about our Sites. We also collect information that you provide by filling out one of our online forms.

We use a tool called Google Analytics to collect information about your use of our Sites, such as how often you visit our Sites, what pages you visit when you do so, and what sites you used before coming to our Sites. Google Analytics may use cookies and similar technologies to collect and store such information. When analyzed, this data helps us understand how visitors arrive at our Sites, what type of content is most popular, what type of visitors in the aggregate are interested in particular kinds of content, and the like. We may permit our Service Providers to access this data for our purposes and our benefit. Google provides users choice on how their data is collected by Google Analytics by developing an Opt-out Browser Add-on, which can be located at: http://tools.google.com/dlpage/gaoptout?hl=en. Upon installing this Add-on, no information is sent to Google. For more information on how Google Analytics collects and uses data please see “How Google uses data when you use our partners’ sites or apps” (located at www.google.com/policies/privacy/partners/) or any other URL Google may provide from time to time.

We use a service called Vercel WebHost to host our Sites and to provide authentication and security. We also use Ticker Tech to provide services about investment information.

The opt-outs described above are device and browser-specific and may not work on all devices. If you choose to opt-out through any of these opt-out tools, this does not mean you will cease to see advertising. Rather, the ads you see will just not be based on your interests.

Notice Concerning Do Not Track

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We are committed to providing you with choices about information collected on our Sites for third party

purposes, and that is why we provide the variety of opt-out mechanisms listed above. However, we

do not currently recognize or respond to browser-initiated DNT signals. To learn more about Do

Not Track, you can visit https://allaboutdnt.com.

Automated Decisions

We will not use Personal Information to formulate a decision based solely on automated processing which produces legal effects or which similarly significantly impacts the person.

Links

Our Sites may contain links to other websites. We are not responsible for the privacy practices of any linked website (whether accessed through an advertisement, service or content link) and you should review such practices prior to submitting any information to linked websites.

How Your Information Is Protected

We have implemented measures to help protect Personal Information from loss, misuse or unauthorized access or disclosure. While we strive to protect Personal Information, we cannot guarantee its security.

Your Rights Regarding Your Personal Information

Individuals in Andorra, Argentina, Australia, California, Canada, Europe, Faroe Islands, Guernsey, Hong Kong, Israel, Isle of Man, Japan, Jersey, Mexico, New Zealand, Singapore, South Korea, Switzerland, the United Kingdom, Uruguay, and certain other jurisdictions may have certain granted data subject rights. These rights vary, but they may include the right to: (i) request access to and rectification or erasure of their Personal Information; (ii) restrict or object to the processing of their Personal Information including to limit our use of sensitive personal information, where applicable; and (iii) obtain a copy of their Personal Information in a portable format. Individuals may also have the right to lodge a complaint about the processing of Personal Information with a data protection authority. We do not sell your information, so you are already opted-out of such sales. We will not discriminate against you for exercising any of these rights.

How to Exercise Data Subject Rights

If you wish to exercise any of data subject rights please email ir@rmrgroup.com with the phrase “Data Subject Rights” in the subject line. You may also call us toll-free at +1-866-511-5038. We will review your requests and respond appropriately. The rights described herein are not absolute and we reserve all rights available to us at law in this regard. Additionally, if we retain your Personal Information only in de-identified form, we will not attempt to re-identify your data in response to a Data Subject Rights request.

If you make a request related your Personal Information, we will need to verify your identity. To do so, we will request that you match specific pieces of information you have provided us previously, as well as, in some instances, provide a signed declaration under penalty of perjury that you are the consumer whose Personal Information is the subject of the request. If it is necessary to collect additional information from you, we will use the information only for verification purposes and will delete it as soon as practicable after complying the request. For requests related to particularly sensitive information, we may require additional proof of identification. If you make a Data Subject Rights request through an authorized agent, we will require written proof that the agent is authorized to act on your behalf. We will process your request within the time provided by applicable law.

Cross-Border Data Transfers

The Sites are controlled, operated and administered by The RMR Group from our offices within the United States and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. Any information you provide to us through use of our Sites may be stored and processed, transferred between and accessed from the United States and other countries that may not guarantee the same level of protection of personal information as the one in which you reside. However, we will handle your personal information in accordance with this Privacy Notice regardless of where your personal information is stored or accessed.

Additional Information for California Residents

If you are a California resident, then this section of our Privacy Policy may apply to you. This section is intended to describe our practices under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act (together, the “CCPA”) and applies to personal information of California residents.

Categories of Personal Information Collected

California law requires us to provide additional information about the personal information we collect with reference to specific categories of information. For additional information about our sources of personal information, how we use personal information, and how we disclose personal information, refer to the RMR Privacy Notice. We do not sell the personal information of California residents as defined by the CCPA or share such personal information for purposes of crosscontextual behavioral advertising.

Within the last twelve months, we have collected the following categories of personal information from California residents:


Sensitive Personal Information

We may collect information that is considered “sensitive” under the CCPA, such as your account login information and social security number. When we do so, we use such information only for lawful purposes in compliance with the CCPA, such as to perform the services or provide the goods requested by you and to resist malicious, deceptive, fraudulent, or illegal actions. We do not use that information to infer characteristics about individuals.

Data Subject Rights

Subject to certain limitations and exemptions, California residents may have certain privacy rights, including the rights to:

Know what personal information RMR collects, including (a) the right to request information regarding the categories of personal information that we collect along with other information such as the categories of sources from which the information is collected and third parties with whom it is shared and (b) the right to request a copy of the specific pieces of personal information that we collect (sometimes referred to as the right to access personal information);

Correct or delete personal information; Opt out of the sale of personal information or sharing of personal information for cross-context behavioral advertising—we do not sell personal information or share personal information for purposes of cross-context behavioral advertising, and so you are already opted out of such practices; and

To limit the use or disclosure of sensitive personal data under certain circumstances.

We will not discriminate against you for exercising any of these rights. The rights described herein are not absolute and we reserve all of our rights available to us at law in this regard. If you wish to exercise any of these rights, refer to the section above titled “How to Exercise Data Subject Requests.”

California Shine the Light Law

California residents have the right to request information about how we share certain categories of personal information with third parties. California law gives you the right to send us a request at a designated address to receive the following information:

Categories of information we disclose to third parties for their direct marketing purposes during the preceding calendar year; and

Names and addresses of the third parties that received that information; and, if the nature of the third party's business cannot be determined from their name, examples of the products or services marketed.

Contacting Us

If you have any questions about this Privacy Notice or wish to exercise certain rights for which you are eligible with respect to your Personal Information, please contact us using the information below. Kindly state the nature of your inquiry at the subject line of the email.


The RMR Group

Two Newton Place

255 Washington Street

Newton, MA 02458

United States of America

Attn: Investor Relations

By email: ir@rmrgroup.com


Service Properties Trust

Two Newton Place

255 Washington Street

Newton, MA 02458

United States of America

Attn: Investor Relations

By email: ir@svcreit.com


Diversified Healthcare Trust

Two Newton Place

255 Washington Street

Newton, MA 02458

United States of America

Attn: Investor Relations

By email: ir@dhcreit.com


Office Properties Income Trust

Two Newton Place

255 Washington Street

Newton, MA 02458

United States of America

Attn: Investor Relations

By email: ir@opireit.com


Industrial Logistics Properties Trust

Two Newton Place

255 Washington Street

Newton, MA 02458

United States of America

Attn: Investor Relations

By email: ir@ilptreit.com


Seven Hills Realty Trust

Two Newton Place

255 Washington Street

Newton, MA 02458

United States of America

Attn: Investor Relations

By email: ir@sevnreit.com

By telephone: +1-866-511-5038